Privacy Policy
At Mac + Lulu, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
WHO WE ARE
Mac + Lulu is a premium hair and beauty salon based in Brisbane, Australia.
Address: Shop 1/196 Newmarket Rd, Wilston QLD 4051
Phone: 07 3099 0888
Email: info@macandlulu.com.au
INFORMATION WE COLLECT
We may collect personal information including:
• Your name, phone number, and email address
• Appointment and service history
• Payment details (processed securely via third-party providers)
• Website usage data (such as IP address, browser type, and pages visited)
We only collect information that is necessary to provide our services and improve your experience.
HOW WE USE YOUR INFORMATION
Your information may be used to:
• Manage bookings and appointments
• Communicate with you about your services
• Provide customer support
• Improve our website and services
• Send marketing communications (only where you have provided consent)
SHARING YOUR INFORMATION
We do not sell or rent your personal information.
We may share your information with trusted third parties where necessary, including:
• Booking and scheduling platforms
• Payment processing providers
• Website analytics services (e.g. Google Analytics)
These providers are required to handle your data securely and in accordance with privacy standards.
COOKIES AND WEBSITE DATA
Our website uses cookies to enhance your browsing experience and analyse website traffic.
Cookies may collect information such as:
• Pages visited
• Time spent on site
• Device and browser information
You can choose to disable cookies through your browser settings.
DATA SECURITY
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
This includes using secure systems, trusted platforms, and industry-standard practices to safeguard your data.
YOUR RIGHTS
You have the right to:
• Request access to the personal information we hold about you
• Request corrections to your information
• Request deletion of your personal data (where applicable)
To make a request, please contact us using the details provided above.
MARKETING COMMUNICATIONS
If you have opted in to receive marketing communications, we may send you updates, promotions, or offers.
You can unsubscribe at any time by:
• Clicking the unsubscribe link in emails
• Contacting us directly
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page.
CONTACT US
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Mac + Lulu
Shop 1/196 Newmarket Rd, Wilston QLD 4051
Phone: 07 3099 0888
Email: [Insert business email]
At Mac + Lulu, your privacy matters. We are committed to ensuring your personal information is handled safely and responsibly at all times.